J & H Plumbing LLC - Mesa, Arizona

Steve Hayes

I’ve never used them for plumbing and now never will. A couple young bucks parked their huge plumbing truck in a handicap spot in the Kieran’s Commons parking garage. I phoned them and was told they’d pull up the culprit driver on GPS She PROMISED me she would take care of it because her father was in a wheelchair. An hour later, the truck was still there. No respect for the disabled. No one should tolerate that. UPS doesn’t park in handicapped spots there, but these 2 young guys did. Disrespectful is what it is.

Jim Hanson

J&H did a great job hunting down repairing a slab leak at my elderly mothers home. The owner came over the morning they were going to fix the leak beneath the slab to make sure we were resolving the problem. We discussed several options and luckily the line that was leaking went to a hose bib, so the fix was easy without having to rip into the floor. The office staff was very understanding and also very helpful getting the plumbers over to diagnose the problem. I also thought the price was fair.

kat girl7

This company is irresponsible. It took several hours for one of their plumbers to come out and put in my water softener. The technician did not install the water softener correctly and my water ran for 3 and 1/2 hours straight before I had to manually stop it. The company wanted to charge me over $1,100 for the work that he did. I refused. Another technician came out to fix the work and I ended up having to call the water softener company and basically do the work myself. The second technician that came out was very pleasant and we worked together well. I still had to end up paying $750 for them. Not doing the work correctly. Please heed my warning. Do not use this company!

Wesley Soape

Just almost got hit by one of their vans. He crossed the line of the bike lane and came within a few inches of me. When we met at the light, he was still driving in the bike lane and texting on his phone. His mirror was held on with tape and zip ties, so this definitely isn't the first accident. I'll take this argument to other platforms if I have to. He would've been fined twice for public safety reasons if he were caught.

Dan Eaton

Are you the type of person that just wants the job done right? If so, you need to call J and L Plumbing.

Long story short, had a wax ring fail upstairs toilet that caused all kinds of damage. Paul arrived to see the problem was more intense than just a plumbing issue.

After all the non plumbing repairs, Paul returned to handle the plumbing portion. My wife and I felt very comfortable with his friendly attitude, honesty, knowledge base, and experience. This led us to have Paul replace all the toilets and wax rings, and all the supply lines and faucets in the entire house! He did an amazing job, and worked very hard. As he spent a few days with all the work, my kids were even excited to to see him! Anytime plumbing is brought up the kids say “better call Paul for that” it’s adorable!

To sum it up, Paul with J and L is our guy when it comes to plumbing. In my opinion, Paul is the best, and anyone that I talk to about plumbing, well his name comes up. We are for sure in his fan club!

Matthew McLeod

Long, TL;DR at end.
So this job was about 5 months ago. I'm a pretty capable handyman, enough so that it's rare for me hire out for personal residential work. That being said, I know when something is beyond my experience/ability and needs a professional. Needed a 40 year old gate valve replaced, it was the house main valve and way too close to the wall for my amateur soldering skills. J&H came in with a very fair price to replace with a ball valve, especially when compared to a couple of price-gouging "big name" companies that you see on TV and hear squawking on the radio. Tech comes out, does the work as quoted based on MY description, even though he had to go to the supply store for a fitting (no extra labor charge). Pay the man, we part ways. Nice guy, made sure to tip a little. After curing 24 hours, cue a pinhole leak in a fitting for the irrigation branch line. It can happen to anyone, if I'd have done it half of them woulda leaked and with triple the time involved. No big. Call 'em, they schedule for NEXT day to fix. Tech comes out, takes a long look at it, and I guess calls the Boss. Boss isn't a manager or a supervisor, he's the OWNER! Owner calls me (I'm not home, didn't need to be, valve is outside) and explains that the house has actually been plumbed wrong since originally built in 1978! He talks me through it. Makes sense. Okay, cue the price gouge, right? WRONG! He wants to fix it up to CURRENT code and ASKS me to pay just for the Backflow preventer (apparently at his price, part was 15% more anywhere I looked online) and he covers the labor and all other materials to replumb the whole setup. He was ready to eat the entire project cost to get it right! What?! I know what a skilled tradesman costs a company to employ, they definitely didn't make any money here. Job kinda blew up in their face but they didn't hesitate to absolutely go nuclear on making it right. I'm not wasting time calling anyone else for the next job, they've earned my trust.

TL;DR - This company is timely, communicative, has fair prices, and an almost fanatical commitment to doing the job right.

Lyndsey Dorey

Called them a year ago. Spent less than $200 to get my pipes unclogged and plumber explained my plumbing was an addition that was not to code. He said if it clogged again, to fix it would be about $700-$900 and they could get it to code. Year later, as predicted it happened again. I called them to get it fixed like the original plumber explained. But that isn't what happened. Instead I paid $700 to get it unclogged and the plumbing isn't to code, nothing was fixed. When I tried to talk to them after 3 separate phone calls I got hung up on and told I am unreasonable when I rightfully was upset that I paid $700 to NOT have my plumbing issue fixed and nobody was listening to me. So I still am confused what I paid for.

chantal leonard

My water heater had burst in my garage and needed service ASAP. From calling to schedule service to J&H Plumbing coming to my house to perform the service, everyone was courteous, polite, efficient and very professional. J&H Plumbing did a amazing job. They arrived within the scheduled time and was knowledgeable and resourceful. In the future I will always call J&H Plumbing for my plumbing needs as well as recommend to my friends.